Customer Response Survey

Thank you very much for looking into the Rogards Customer Response Survey.

At Rogards, your satisfaction means everything. Without satisfied customers, there would be no Rogards. The Rogards team is on a mission to attain the highest customer satisfaction level of any supplier in the United States. The only way to achieve this lofty goal is with the help and feedback of you, our valued customers. If you would be so kind, we would love your input . . .

1. How would you rate your overall satisfaction with Rogards?
   Excellent Good Average Below Average Poor

2. How would you rate your satisfaction with the ordering process?
   Excellent Good Average Below Average Poor

3. How would you rate your satisfaction with the Rogards receptionist, including promptness in transferring you to our customer care team?
   Excellent Good Average Below Average Poor

4. How would you rate your satisfaction with Rogards accuracy and timeliness of delivery?
   Excellent Good Average Below Average Poor

5. How would you rate your satisfaction level with our customer care representatives in being prompt, courteous, and knowledgeable?
   Excellent Good Average Below Average Poor

6. What percent of your office products purchases are with Rogards?
   Less than 25% 26% - 50% 51% - 75% 76% - 100%

7. What else could the Rogards team do to improve and earn all of your office product purchases?
   

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